Importers & Distributors of the Finest Cigars
Hunters & Frankau Privacy Notice

Corporate Privacy Notice

 

Customer Data

  • We hold accounts information concerning our trade accounts in keeping with government guidelines and standard business practice
  • Using the details we have on file, we may contact our existing trade accounts from time to time with any updates relating to products, pricing, marketing, events and other similar activities

 

Consumer Data

  • When an event is hosted and organised by Hunters & Frankau Limited, invitations are sent via Paperless Post by adding your name and email address only. Paperless Post is password protected and your personal details are only accessible to Hunters & Frankau. If you do not agree to your details being stored on Paperless Post, please notify us in writing
  • When an event is hosted and organised by Hunters & Frankau Limited and payment by credit/debit card is necessary, details will be obtained from the individual and used solely for that specific transaction. Card details will not be retained once payment has been made
  • When an individual has attended or expressed an interest in any of our events, their contact details (Name, address, email mobile number, etc.) may be retained so they can be informed of any similar future events

 

Newsletter

  • Our Electronic Newsletter is delivered periodically using the third-party provider Mail Chimp. Statistics relating to opening and clicks are gathered using industry standard techniques and technologies to help us monitor and improve our newsletter. For more information please see Mail Chimp’s Privacy Notice
  • Where an email address has been provided for inclusion onto our mailing list we deem that the recipient has provided consent to receiving information from our company
  • We do not share our mailing list with other companies

 

Website Visitors

  • We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour and usage patterns of visitors to our website, cigars.co.uk. The way in which this information is processed does not identify anyone nor will we make any attempt to find the identities of those who visit our website.

 

Individual Rights

  • Under the GDPR Act 2018, you have rights as an individual which you can exercise in relation to the information we hold about you. Individuals who wish to find out whether we hold any personal information on them can do so by making a “subject access request”.

 

If we hold information about you we will:

  • Provide a description of the information held
  • Let you know why we are holding it
  • Tell you who it may be disclosed to
  • Let you have a copy of the information in an intelligible form

 

To make a request for information please do so in writing to the contact details below:

 

Contacting us

Please contact us for further information by calling 020 7471 8400, or writing to:

Sean Croley, Sales & Marketing Director

Hunters & Frankau Limited

16-20 Hurlingham Business Park

Sulivan Road

London

SW6 3DU